‘Criticism should always leave people with the feeling that they have been helped’
The above words encapsulate the best way in which a feedback can be given or shared with anyone. While giving a feedback many often make the mistake of passing a judgement. Remember that the prime function of a feedback is to inform a person about the drawbacks in his work so that necessary corrective actions can be taken towards improvement.
Instead of that, many people indulge in using the platform, of giving a feedback, to humiliate the efforts put in by a person in his work. Or try to advertise their superiority as compared to the person on whom they are supposed to comment or pass a feedback.
Usually there are two types of feedback : Positive and Negative feedback. Positive feedback shoots up the confidence in a person who has devoted sincere efforts in his work. It motivates a person to achieve even greater heights. But a negative feedback is capable of shattering the confidence, interest and resolve of any person within a matter of moments.
The best way to put forward a negative feedback is to try to sandwich the negative, or rather, the comment stressed on improvement, between two slices of positives. Always start by highlighting an aspect such as intent or innovation put forth in the project or work in a positive way, then in a very courteous tone (tone is important) highlight the drawbacks and ways how the same can be worked on in future and then close the feedback circle by concluding on the positive straits of the person – viz the qualities of being a quick learner, hard worker, team player etc.
Always remember that your feedback can help improve and change the life so many around you.
Thus the words ‘ Criticism should always leave people with the feeling that they have been helped’ rightly resonate one of the important quality of leading a positive lifestyle which would be beneficial not only for yourself but also for others.